After you submit
Change your offer, confirm a booking and handle changes and cancellations after you submit.
Change your offer, confirm a booking and handle changes and cancellations after you submit.
In short- After you submit, the request page says "Offer".
- "Change offer" works until booking and before the offer validity. Each new submit replaces your offer.
- While the client's internal approval runs, you cannot send a new offer.
- When you are booked, confirm the reservation. Unconfirmed bookings get a daily reminder.
- Only the client can cancel. You confirm that you received the cancellation.
- To change your offer, click "Change offer". Prices, files, taxes and terms are taken over from your last offer.
- Fill in the contact fields again, they start empty. Click "Next", check and submit.
- When you are booked, open the reservation, type your name and click "Accept the reservation". The planner is told, and the page shows your booked offer and the reservation PDF.
- If the client changes a booked event, you can offer the change or decline it.
- If the client cancels, type your name and click "Accept the cancellation".
- During the approval you can still write to the client or print your offer.
- After a change request, your existing reservation stays valid until a new offer is accepted.
- After you confirm a cancellation, the planner sees that you confirmed it.
Can I change my offer after submitting?
Yes, until it is booked and before the offer validity. Each new submit replaces your offer.
Why is there no "Change offer" button?
The client's internal approval may be running. During the approval you cannot send a new offer.
Do I have to confirm a booking?
Yes. Type your name and accept the reservation. Unconfirmed bookings get a daily reminder.
Can I cancel a booking?
No. Only the client can cancel. You confirm that you received the cancellation.
What happens to my booking when the client changes the event?
It stays valid until a new offer is accepted.
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