Your numbers: Analytics
Read your request numbers in the Analytics Summary. Analytics comes with the Professional account or the Analytics product.
Read your request numbers in the Analytics Summary. Analytics comes with the Professional account or the Analytics product.
In short- "Analytics" appears in your top menu once you have Professional or the Analytics product.
- Four views: Analytics Summary, Customer Analytics, Marketing Analytics and the Requests Dashboard.
- The chart shows requests per month, one line per year.
- Watch three numbers: Requests, Conversion Rate and Unanswered.
- Every unanswered request is lost revenue. Answer each one, even with a reasoned no.
- Click "Analytics" in the top menu. The Analytics Summary opens.
- Choose the date field (start date, request date or booking date) and the period from and to, then click "Filter".
- Compare this year with last year in the chart of requests per month.
- Read the eight cards, for example "Requests" (how many requests planners sent you), "Conversion Rate" (bookings per submitted offer) and "Unanswered" (requests that never got an answer from you).
- Click a month in the chart: all eight cards switch to that month. Click beside the line to go back.
- Analytics is a paid feature: it comes with the Professional account or the Analytics product. On the free Basic account, "My analytics" shows "Upgrade required".
Why do I not see "Analytics" in my menu?
Analytics is included in the Professional account or available as the Analytics product. Without one of them the menu item does not appear.
What does the Conversion Rate show?
Bookings per submitted offer: how many of your offers win.
How do I see the numbers for one month?
Click that month in the chart. Click beside the line to go back to the whole period.
What should I do about unanswered requests?
Answer each one, even with a reasoned no. Every unanswered request is lost revenue.
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